Contact

How Can We Help Today?

Owned and operated by LKF Creative Holdings LLC, we welcome every question about our patio furniture, pergolas, and greenhouses.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@greenhausyard.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. You will receive a tracking number by email once your order ships so you can follow its journey to your door.

How can I track my order?

Once your patio furniture set, pergola, or greenhouse ships, we send a confirmation email with a tracking link. If you do not see the email, please check your spam folder or contact us directly.

What is your return policy?

We offer 30-Day Returns on eligible items. If something is not right with your order, please refer to our Return Policy page for complete details on how to start the process.

Can I exchange an item for a different size or style?

Exchanges are handled through our returns process. Start a return for the original item and place a new order for the size or style you prefer. Our team can walk you through each step.

What materials are your greenhouses made from?

Our greenhouses feature durable, weather-resistant frames designed to support year-round growing. Check each product page for specific material details including panel type, frame composition, and UV protection ratings.

How do I choose the right pergola or patio furniture set for my space?

We recommend measuring your deck, patio, or garden area before browsing. Each product listing includes full dimensions and weight specifications so you can confirm the fit before ordering.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Patio Furniture Question
Pergola Inquiry
Greenhouse Information
Shipping and Delivery
Returns and Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Responses

Every email and call is answered within one business day by a real person on our team.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption at every step.

Sustainability First

We focus on eco-friendly outdoor living products designed to support greener, healthier spaces at home.

30-Day Returns

Not the right fit for your yard or garden? Our 30-Day Returns policy is outlined on our Return Policy page.